Implementation Action Plan

Innovation Characteristics

There is evidence (literature, benchmarking) supporting the new model of care.

Also consider NHMRC evidence levels

The model of care has been developed then supported or endorsed by Executive.

Other solutions have been considered and this model of care offers advantages over alternatives.
Consider factors like accessibility, effectiveness, safety, cost, and benefits to stakeholders.

Uncertainties about the model’s benefits have been addressed.
Consider factors like accessibility, effectiveness, safety, cost, and stakeholder benefits.

External Factors

The political environment and current strategy or policy priorities align with implementation of the new model of care.

There are defined partnerships and networks to facilitate referral pathways, collaborative care, and continuity of care.
Consider interdisciplinary partnerships, hospital, community, and primary healthcare networks

Implementation of the new model of care meets all the appropriate quality standards and regulatory requirements.

Consider aspects like scope of practice, credentialling and training

Professional organisations and consumer groups support the model of care.

Funding from external entities (e.g., grants, reimbursement) is available to implement and/or deliver the model of care.

Internal Factors

The model of care is aligned with the organisation’s strategic goals and objectives.

There are defined tasks and responsibilities between individuals and teams.

There are adequate resources (funding, staff, space, equipment, technology infrastructure) to safely implement the model of care.

There is training, credentialling and clinical governance pathways for clinicians to implement the model of care.

There are high-quality relationships, communication networks, and professional connections to support implementation of the care model.

The working environment promotes collaboration, cohesion, with a shared sense of purpose to achieve common goals.

People

Consider these questions with each stakeholder group in mind.

Key stakeholders have been identified and their roles defined. (Click the hint icon to see Key stakeholders )

The stakeholders are interested, engaged, and see the benefits of the new model of care.

Stakeholders have the knowledge and skills to fulfill their roles.

Stakeholders have the availability and authority to fulfill their roles.

The stakeholders are motivated and committed to implementing the model of care.

Implementation process

In planning the team assessed needs, local context, tailored the approach, defined objectives, and identified necessary processes for the new model of care.

There are plans to test and optimise the new model of care.

There are plans for action based on reflection and evaluation. (e.g., adapt, adopt, abandon, scale and spread)

There is documentation e.g., implementation plan to guide the implementation process.

Outcomes and performance

The key objectives and deliverables of the new care model have been defined.

There is a timeframe for planning, implementation, and evaluation of the new model of care.

Outcome measures for the new model of care have been defined.
Consider both implementation and innovation outcomes

The types and sources of information (data) for each outcome measure have been identified. e.g., health records, PREM/PROMS, surveys)

A budget or resources have been allocated for performance evaluation.

There is documentation, e.g., evaluation plan, to guide the evaluation process.